Surgery Activity

November 2025

incoming calls

Total number of calls to surgery

3,507

Up-349(3,856)

incoming calls answered

Calls answered within 2 mins

2,207

Up-607(2,814)

incoming calls abandoned

Number of calls abandoned

190

arrow up 44(146)

Prescriptions

Items issued via prescription

14,051

Up-1,417(15,468)

Referrals

Referrals Made

321

Up-38(359)

Med3s

Fit Notes Issued

340

Up-11(351)

Outbox

Admin Comms Issued

2,051

Up-669(2,720)

messages

Total messages sent and received

245

Up-90(335)

digital requests

Total digital requests submitted

301

arrow up89(212)

Published: Jan 27, 2026