Surgery Activity
December 2023
Total number of calls to surgery
3,178
-895 (4,073)
Calls answered within 2 mins
2,002
-673 (2,675)
Number of calls abandoned
147
-17 (164)
Items issued via prescription
13,979
-368 (14,347)
Referrals Made
268
-19 (287)
Fit Notes Issued
256
-76 (287)
Admin Comms Issued
1,512
1,153 (359)
Total messages sent and revieved
128
-374 (502)
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Total digital requests submitted
174
-68 (242)
Appointments Total
3,789
-798 (4,587)
Appointments Seen
(95.381%)
3,614
-773 (4,387)
Did not attend
(4.619%)
175
-25 (200)
Published: Feb 8, 2024
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