Surgery Activity
January 2024
Total number of calls to surgery
4,084
906 (3,178)
Calls answered within 2 mins
2,003
1 (2,002)
Number of calls abandoned
333
186 (147)
Items issued via prescription
15,659
1,680 (13,979)
Referrals Made
232
--36 (268)
Fit Notes Issued
429
173 (256)
Admin Comms Issued
2,108
596 (1,512)
Total messages sent and revieved
111
-17 (128)
Total digital requests submitted
189
15 (174)
Appointments Total
4,425
636 (3,789)
Appointments Seen
(97.333%)
4,307
693 (3,614)
Did not attend
(2.667%)
118
-57 (175)
Published: Mar 14, 2024
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