Surgery Activity
March 2023
Total number of calls to surgery
4,385
614 (3,771)
Calls answered within 2 mins
2,790
337 (2,453)
Number of calls abandoned
298
66 (232)
Items issued via prescription
15,704
2,479 (13,225)
Referrals Made
342
30 (312)
Fit Notes Issued
379
-69 (448)
Admin Comms Issued
612
30 (582)
Total messages sent and revieved
151
23 (128)
Total digital requests submitted
349
60 (289)
Appointments Total
5,082
640 (4,442)
Appointments Seen
(96.163%)
4,887
570 (4,317)
Did not attend
(3.837%)
195
70 (125)
Published: May 9, 2023
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