Surgery Activity
November 2022
Total number of calls to surgery
4,210
-58 (4,268)
Calls answered within 2 mins
2,273
-466 (2,739)
Number if calls abandoned
326
60 (266))
Items issued via prescription
14,186
457(13,729)
Referrals Made
351
15 (336)
Med3s Issued
478
98 (380)
Admin Comms Issued
3,765
-218 (3,983)
Total messages sent and revieved
255
-89 (344)
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Total digital requests submitted
747
342 (405)
Appointments Total
5,492
-93 (5,585)
Appointments Seen
(96.6%)
5,309
-90 (5,399)
Did not attend
(3.33%)
183
-3 (186)
Published: Jan 9, 2023
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