New Clinical System Announcement

The practice will be switching to a new clinical system between the dates of 18th of February 2026 and 28th February 2026.

Changes to prescription requests

If your repeat medication is due during this time, we ask that you put your request in week commencing 9th February 2026. If you do have enough medication to last you, please order after 23rd March 2026.

Please note we will not be able to access your notes and issue routine repeat medication during this downtime.

Ahead of the system downtime we will be issuing double prescriptions one of which being post-dated for February 2026 to eligible patients in the month of January 2026.

Changes to managing your appointments

We will be operating an on the day Emergency only Surgery during these dates.

Please be aware we will not be able to access your clinical record for test results, therapy or medical history record during the period 18th to 28th February 2026.

Changes for new patients

Whilst we will still be accepting patients to register with us, we will not be able to enter your details onto our clinical system during the period 18th to 28th February 2026.

Please be patient with us as this transition will cause extra upheaval for all staff and patients, and we apologise for any inconvenience this may cause.

Please contact the surgery if you are taken ill during this downtime in the normal manner. Alternatively, please use your local Pharmacy or ring 111 for advice.

Please pass this information on to your families, friends and neighbours.

Published: Jan 9, 2026