Surgery Activity

September 2025

incoming calls

Total number of calls to surgery

3,643

arrow up652 (2,991)

incoming calls answered

Calls answered within 2 mins

2,470

arrow up 261 (2,209)

incoming calls abandoned

Number of calls abandoned

173

arrow up 66 (107)

Prescriptions

Items issued via prescription

15,414

arrow up1,462 (13,952)

Referrals

Referrals Made

379

arrow up57 (322)

Med3s

Fit Notes Issued

342

arrow up45 (297)

Outbox

Admin Comms Issued

2,260

arrow up422 (1,838)

messages

Total messages sent and received

205

Up-151 (356)

digital requests

Total digital requests submitted

74

Down-21 (95)

Published: Nov 7, 2025