Surgery Activity

January 2026

incoming calls

Total number of calls to surgery

3,777

arrow up277 (3,500)

incoming calls answered

Calls answered within 2 mins

2,296

Up-1 (2,297)

incoming calls abandoned

Number of calls abandoned

236

arrow up 42 (194)

Prescriptions

Items issued via prescription

15,586

Up-443 (16,029)

Referrals

Referrals Made

338

Up-8 (346)

Med3s

Fit Notes Issued

360

Up-6 (366)

Outbox

Admin Comms Issued

2,071

arrow up22 (2,049)

messages

Total messages sent and received

148

arrow up14 (134)

digital requests

Total digital requests submitted

84

Up-11 (95)

Published: Mar 12, 2026