Surgery Activity Data

February 2026

3,463 ▼ -314 (3,777)

Total number of calls to surgery

2,054 ▼ -242 (2,296)

Calls answered within 2 mins

214 ▼ -22 (236)

Number of calls abandoned

14,680 ▼ -906 (15,586)

Items issued via prescription

319 ▼ -19 (338)

Referrals Made

218 ▼ -142 (360)

Fit Notes Issued

1,096 ▼ -975 (2,071)

Admin comms issued

761 ▲ 613 (148)

Text messages sent and received

79 ▼ -5 (84)

Total digital requests submitted to practice

N/A ► Unavailable due to clinical system migration

Appointment totals

N/A ► Unavailable due to clinical system migration

Appointment seen

N/A ► Unavailable due to clinical system migration

Did not attend

January 2026

3,888 ▲ 277 (3,500)

Total number of calls to surgery

2,296 ▼ -1 (2,297)

Calls answered within 2 mins

236 ▲ 42 (194)

Number of calls abandoned

15,586 ▼ -443 (16,029)

Items issued via prescription

338 ▼ -8 (346)

Referrals Made

360 ▼ -6 (366)

Fit Notes Issued

2,071 ▲ 22 (2,049)

Admin comms issued

148 ▲ 14 (134)

Text messages sent and received

84 ▼ -11 (95)

Total digital requests submitted to practice

4,528 ▼ -158 (4,686)

Appointment totals

4,401 ▼ -151 (4,552)

Appointment seen

127 ▼ -7 (134)

Did not attend

December 2025

3,500 ▼ -7 (3,507)

Total number of calls to surgery

2,297 ▲ 90 (2,207)

Calls answered within 2 mins

194 ▲ 4 (190)

Number of calls abandoned

16,029 ▲ 1,978 (14,051)

Items issued via prescription

346 ▲ 25 (321)

Referrals Made

366 ▲ 26 (340)

Fit Notes Issued

2,049 ▼ -2 (2,051)

Admin comms issued

134 ▼ -111 (245)

Text messages sent and received

95 ▼ -206 (301)

Total digital requests submitted to practice

4,686 ▼ -10 (4,696)

Appointment totals

4,552 ▼ -12 (4,564)

Appointment seen

134 ▲ 2 (132)

Did not attend

November 2025

3,507 ▼ -349 (3,856)

Total number of calls to surgery

2,207 ▼ -607 (2,814)

Calls answered within 2 mins

190 ▲ 44 (146)

Number of calls abandoned

14,051 ▼ -1,417 (15,468)

Items issued via prescription

321 ▼ -38 (359)

Referrals Made

340 ▼ -11 (351)

Fit Notes Issued

2,051 ▼ -669 (2,720)

Admin comms issued

245 ▼ -90 (335)

Text messages sent and received

301 ▲ 89 (212)

Total digital requests submitted to practice

4,696 ▼ -842 (5,538)

Appointment totals

4,564 ▼ -820 (5,384)

Appointment seen

132 ▼ -22 (154)

Did not attend

October 2025

3,856 ▲ 213 (3,643)

Total number of calls to surgery

2,814 ▲ 344 (2,470)

Calls answered within 2 mins

146 ▼ -27 (173)

Number of calls abandoned

15,468 ▲ 54 (15,414)

Items issued via prescription

359 ▼ -20 (379)

Referrals Made

351 ▲ 9 (342)

Fit Notes Issued

2,720 ▲ 460 (2,260)

Admin comms issued

335 ▲ 77 (258)

Text messages sent and received

212 ▲ 23 (189)

Total digital requests submitted to practice

5,538 ▲ 958 (4,580)

Appointment totals

5,384 ▲ 937 (4,447)

Appointment seen

154 ▲ 21 (133)

Did not attend

September 2025

3,643 ▲ 652 (2,991)

Total number of calls to surgery

2,470 ▲ 261 (2,209)

Calls answered within 2 mins

173 ▲ 66 (107)

Number of calls abandoned

15,414 ▲ 1,462 (13,952)

Items issued via prescription

379 ▲ 57 (322)

Referrals Made

342 ▲ 45 (297)

Fit Notes Issued

2,260 ▲ 422 (1,838)

Admin comms issued

258 ▲ 53 (205)

Text messages sent and received

189 ▲ 115 (74)

Total digital requests submitted to practice

4,580 ▲ 607 (3,973)

Appointment totals

4,447 ▲ 601 (3,846)

Appointment seen

133 ▲ 6 (127)

Did not attend

August 2025

2,991 ▼ -497 (3,488)

Total number of calls to surgery

2,209 ▼ -237 (2,446)

Calls answered within 2 mins

107 ▼ -54 (161)

Number of calls abandoned

13,952 ▼ -1,581 (15,533)

Items issued via prescription

322 ▼ -75 (397)

Referrals Made

297 ▼ -40 (337)

Fit Notes Issued

1,838 ▼ -658 (2,496)

Admin comms issued

205 ▲ -151 (356)

Text messages sent and received

74 ▲ -21 (95)

Total digital requests submitted to practice

3,973 ▼ -618 (4,591)

Appointment totals

3,846 ▼ -598 (4,444)

Appointment seen

127 ▼ -20 (147)

Did not attend

July 2025

3,488 ▼ -181 (3,669)

Total number of calls to surgery

2,446 ▲ 238 (2,208)

Calls answered within 2 mins

161 ▼ -67 (228)

Number of calls abandoned

15,533 ▲ 418 (15,115)

Items issued via prescription

397 ▼ -12 (409)

Referrals Made

337 ▼ -14 (351)

Fit Notes Issued

2,496 ▼ -39 (2,535)

Admin comms issued

356 ▲ 148 (208)

Text messages sent and received

95 ▲ 4 (91)

Total digital requests submitted to practice

4,591 ▲ 108 (4,483)

Appointment totals

4,444 ▲ 88 (4,356)

Appointment seen

147 ▲ 20 (127)

Did not attend

June 2025

3,669 ▲ 234 (3,435)

Total number of calls to surgery

2,208 ▲ 330 (1878)

Calls answered within 2 mins

228 ▼ -30 (258)

Number of calls abandoned

15,115 ▲ 656 (14,459)

Items issued via prescription

409 ▲ 48 (361)

Referrals Made

351 ▲ 42 (309)

Fit Notes Issued

2,535 ▲ 358 (2,177)

Admin comms issued

208 ▲ 14 (194)

Text messages sent and received

91 ▼ -1 (92)

Total digital requests submitted to practice

4,483 ▲ 222 (4,261)

Appointment totals

4,356 ▲ 216 (4,140)

Appointment seen

127 ▲ 6 (121)

Did not attend

May 2025

3,435 ▼ -219 (3654)

Total number of calls to surgery

1,878 ▼ -351 (2.2229)

Calls answered within 2 mins

258 ▲ 78 (180)

Number of calls abandoned

14,459 ▼ -71 (14,530)

Items issued via prescription

361 ▼ -18 (379)

Referrals Made

309 ▼ -23 (332)

Fit Notes Issued

2,177 ▲ 225 (1952)

Admin comms issued

194 ▲ 21 (173)

Text messages sent and received

92 ▲ 34 (58)

Total digital requests submitted to practice

4,261 ▼ -163 (4,424)

Appointment totals

4,140 ▼ -130 (4,270)

Appointment seen

121 ▼ -33 (154)

Did not attend

April 2025

3,654 ▼ -160 (3814)

Total number of calls to surgery

2,229 ▲ 147 (2082)

Calls answered within 2 mins

180 ▼ -74 (254)

Number of calls abandoned

14,530 ▼ -770 (15,300)

Items issued via prescription

379 ▲ 15 (364)

Referrals Made

332 ▲ 1 (331)

Fit Notes Issued

1,952 ▼ -254 (2,206)

Admin comms issued

173 ▼ -53 (226)

Text messages sent and received

58 ▼ -167 (225)

Total digital requests submitted to practice

4,424 ▼ -164 (4,588)

Appointment totals

4,270 ▼ -173 (4,443)

Appointment seen

154 ▲ 9 (145)

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Surgery Activity Data

See our practice performance.

February 2026

Total number of calls to surgery

Calls answered within 2 mins

Number of calls abandoned

Items issued via prescription

Referrals Made

Fit Notes Issued

Admin comms issued

Text messages sent and received

Total digital requests submitted to practice

Appointment totals

Appointment seen

Did not attend

January 2026

Total number of calls to surgery

Calls answered within 2 mins

Number of calls abandoned

Items issued via prescription

Referrals Made

Fit Notes Issued

Admin comms issued

Text messages sent and received

Total digital requests submitted to practice

Appointment totals

Appointment seen

Did not attend

December 2025

Total number of calls to surgery

Calls answered within 2 mins

Number of calls abandoned

Items issued via prescription

Referrals Made

Fit Notes Issued

Admin comms issued

Text messages sent and received

Total digital requests submitted to practice

Appointment totals

Appointment seen

Did not attend

November 2025

Total number of calls to surgery

Calls answered within 2 mins

Number of calls abandoned

Items issued via prescription

Referrals Made

Fit Notes Issued

Admin comms issued

Text messages sent and received

Total digital requests submitted to practice

Appointment totals

Appointment seen

Did not attend

October 2025

Total number of calls to surgery

Calls answered within 2 mins

Number of calls abandoned

Items issued via prescription

Referrals Made

Fit Notes Issued

Admin comms issued

Text messages sent and received

Total digital requests submitted to practice

Appointment totals

Appointment seen

Did not attend

September 2025

Total number of calls to surgery

Calls answered within 2 mins

Number of calls abandoned

Items issued via prescription

Referrals Made

Fit Notes Issued

Admin comms issued

Text messages sent and received

Total digital requests submitted to practice

Appointment totals